Dear Customers,
Thank you for your continuous support and trust in our products. We would like to inform you of our upcoming internal break (February 4, 2024, to February 16, 2024), during which there will be adjustments to our logistics and customer services.
Holiday Shipping Arrangements:
Standard International Shipping (Estimated 7-14 days delivery): During the holiday period, all orders opting for Standard International Shipping will be processed and shipped after the holidays, starting from February 17, 2024.
Expedited Shipping Service (Estimated 5-7 days delivery): Our Expedited Shipping Service will not be affected by the holidays. However, please note that this service is limited to the United States and the United Kingdom. Orders choosing this service will be processed and shipped as usual during the holiday period.
To ensure that you receive your products as quickly as possible during this period, we recommend our customers in the United States and the United Kingdom to consider our Expedited Shipping Service. With this service, your order can be delivered within approximately 5-7 working days.
Holiday After-Sales Service Arrangements:
Our customer service team will be online intermittently during the holiday to address any after-sales issues. We strive to ensure that your concerns are addressed promptly, but please understand there may be delays.
We apologize for any inconvenience this may cause and appreciate your understanding and support. If you have any questions or need assistance, please feel free to contact our customer service team at any time.
Wishing you a pleasant shopping experience!
KISSBOBO