Dear Partners and Users,
Recently, we noticed a video posted by an influencer on TikTok, claiming that we have not paid their commission. We deeply regret this and would like to clarify the facts.
At KISSBOBO, we have always adhered to the principle of integrity and have consistently paid commissions to all our partnered influencers on time. We have never had a history of not paying commissions. However, recently, due to limitations with our PayPal account, we encountered difficulties in paying some influencers. We sincerely apologize for any inconvenience this may have caused.
Upon learning about this issue, we immediately responded and took action. We have completed the commission payments to the influencers using alternative payment methods. Please rest assured that we are actively communicating with PayPal to resolve the account issue as soon as possible to ensure smoother payment processes in the future.We greatly appreciate the trust and support of all our influencers during this collaboration, and we understand your concerns and anxieties regarding this matter.
We sincerely apologize to the affected influencers and promise to continue improving our payment processes to prevent such situations from happening again. If you have any questions or need assistance regarding commission payments, please feel free to contact our customer service team, and we will be more than happy to assist you.
Thank you once again for your understanding and support!
KISSBOBO Team
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